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"New Tank or Water Heater repair?"
WHRUS "Rent to Own" Program
Our Rent-to-Own program makes upgrading your water heater simple, affordable, and stress-free.
Program Benefits
- $200 Gift Card for all new customers
- 12-Year Service Warranty
Includes diagnostics, parts, and labour
- $40 Buyout at the end of the term
- $0 Down Payment
Simple billing and low monthly payments
- We return your Reliance or Enercare tank and handle all the paperwork on your behalf
- Fast installation and friendly, local service
The Rent-to-Own program is ideal for homeowners who want long-term protection, predictable payments, and complete peace of mind.
WHRUS Warranty
We stand behind our work with strong, customer-friendly warranty coverage.
New Installations
- 1-Year Labour Warranty
- 6-Year Parts Warranty
- Tankless Water Heaters
- 5-Year Parts
- 15-Year Heat Exchanger (call for details)
- 5-Year Parts
Repairs
- 90-Day Labour Warranty
- 1-Year Parts Warranty
- Labour warranty does not cover full replacement if a new unit is required
Warranty Requirements
To keep any warranty in good standing:
- Regular maintenance is required
- Maintenance must follow WHRUS and manufacturer guidelines
- Terms and conditions are subject to change
Cornerstone Warranty
For maximum long-term protection, we offer the Cornerstone Extended Warranty on all new water heaters and tankless systems.
Coverage Overview
- 10-Year Parts and Labour Warranty
- Available on all new water heaters and tankless units
- Ideal for homeowners seeking complete protection from unexpected repair costs
Important Notes
- Maintenance must follow manufacturer guidelines
- Diagnostic fees are not covered
- Warranty is prorated over the term
- Terms and conditions may change at any time
FAQ's
What is the cost of a non-warranty diagnostic?
$139 + HST
Is there a service charge for warranty calls?
Only if labour warranty is still in effect.
What is your standard service warranty?
1-Year Parts & 90-Days Labour.
What is the warranty on a new water heater?
6-Year Parts & 1-Year Labour.
Do all warranties require regular maintenance?
Yes. Maintenance must follow WHRUS and manufacturer guidelines.
What is covered under warranty?
All defective parts and labour (if applicable).
What is NOT covered under warranty?
Maintenance-related issues.
What if you’re not available for service?
Cornerstone has authorized dealers across Canada to support you.
Do you return my rental water heater or dispose of my old tank?
Yes — we handle it for you.
Do you manage all the paperwork for rental tank returns?
Yes — we take care of everything.
"Don't Rent, Rent to Own"
Our "Rent to Own” Program includes, a $200 Gift Card for every new customer, No Diagnostic Fee on Service Calls, Free Parts and Labour for the term of the Contract, convenient billing and low monthly payments. It’s easy to see why People are trusting Water Heaters R Us for their Water Heating and Water Softener solutions